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Fitbit Not Reading Heart Rate During Exercise

As a Fitbit user, at that place accept been times when the centre charge per unit monitor of my Fitbit versa merely stopped working for no apparent reason at all.

Being an obsessive person, and having gone through this upshot with my Fitbit I found out every possible reason why this happens.

In this guide, I'll walk you through all the troubleshooting options in the order of their priority.

The virtually probable reason why the heart rate monitor of your Fitbit versa is not working could be that the heart rate monitor/tracking might be turned off. On your Fitbit go to settings and tap the centre charge per unit to turn the heart charge per unit monitor on.

Although this is the most common reason, if you have tried this fix and it didn't work, there are other fixes you tin try.

Plow on the Middle rate Monitor

The center rate monitor is supposed to exist on past default in Fitbit versa.

However, users take reported that it turns off sometimes for no credible reason.

If your heart rate monitor is on, the green light on your Fitbit versa should exist blinking.

In this instance, the solution is simple,

  • On your fitbit, get to the clock face screen.
  • Swipe leftwards multiple times until y'all see settings.
  • go to settings.
  • Tap the "heart rate" choice to plough it on.

If y'all take a fitbit versa 3, turning the heart rate monitor on cannot be a fix considering the eye rate monitor cannot exist turned off in the first place in versa iii.

Clean the Dorsum of your Fitbit Versa

Sometimes any residue on the back of your fitbit might exist causing the fitbit to lose contact with your peel.

In this case, clean the back of your fitbit versa with some cotton fiber and rubbing alcohol.

Exam your fibtit after cleaning to see if information technology starts working.

Reboot your Fitbit

Sometimes simply turning your fitbit off and turning it on again can solve the problems.

Yeah, it's the about classic tech fix, :).

  • On your fitbit, become to the clock face screen.
  • Swipe leftwards multiple times until you run across settings.
  • become to settings.
  • Tap on "About" and then hit "close downward".

To Turn on your Fitbit again:

  • Look for the not-concrete haptic push button on the side of your fitbit.
  • Press and hold it for 10 seconds until you lot see the fitbit logo on the screen.
  • Sometimes y'all'll need to press a flake difficult to turn the fitbit on.

Check if this stride fixes the heart rate monitor issue.

Alter the location of the Fitbit on your wrist

The ideal location to habiliment your Fitbit is ii-iii finger-widths in a higher place your wrist bone.

This lets the Fitbit versa detect your pulse hands.

This is also the prime number reason why your sleep data isn't being tracked on your Fitbit Versa

Peculiarly when you are exercising, move the Fitbit a bit farther up from your wrist bone and so that it'southward firmly in place.

Some exercises such as weightlifting volition need you to bend your wrist and this tin can crusade the Fitbit to slide down your wrist, affecting its efficiency.

Ensure that the back of the device is in contact with your skin.

However, brand sure that it'south not too tight that you're uncomfortable. If your Fitbit is worn too tight, it tin can constrict your blood flow.

If Fitbit Eye rate monitor is as well high/low

Sometimes during heavy and intensive exercise routines, the heart rate monitor may show alarming spikes or dips.

There's zip to worry about here as it'southward the Fitbit trying to actively find your heart rate.

Hold your arm still and relax for around 10 seconds as the Fitbit does the work.

If Fitbit Centre rate monitor is gray

The heart rate monitor on your Fitbit turns grey when it's searching for a stronger point.

The betoken received by your Fitbit might be weak depending on a multitude of reasons.

In this case, yous merely need to look until the Fitbit gets a strong betoken.

Change the accompaniment band

Sure accessory bands may cause the Fitbit to be too loose.

This could be due to the design of the band or if the size of your ring is not right for your wrist.

Try switching the band to run across if that solves the trouble.

Modify the clock face up

This might sound random, just sometimes changing the clock face of your Fitbit tin can solve the event with the heart rate monitor.

There is no articulate explanation for this, simply for many users, this seems to solve the problem.

Endeavour syncing with your phone/tablet once more

Sometimes re-syncing your Fitbit with your device can help.

To practise this:

  • Get to settings in your phone/tablet.
  • Tap on bluetooth and choose to forget your fitbit versa.
  • Next, open the fitbit app on your phone and set upward the connectedness once more to re-sync the device.

This fix won't impact any of your saved data, so don't worry most that.

If your fitbit is wet, dry it

Although the Fitbit versa is waterproof for swimming upwards to 50 meters, moisture on the device can bear on the eye charge per unit tracker.

In this case, you need to take off the device and allow it dry for a fleck.

Exercise not under any condition expose the Fitbit to any liquid other than freshwater, including saltwater, shampoo, or soap.

Hard Reset/Factory reset your fitbit

Resetting your Fitbit back to factory state should be one of the last resorts if everything else fails.

The problem with manufactory reset is that it wipes all your stored data such as alarms, notifications, and goals you lot gear up.


However, any information that'due south already synced to your Fitbit app will be available after you lot set up the device again.

To practise a difficult reset on your Fitbit versa, do this:

  • On your fitbit, get to the clock face screen.
  • Swipe leftwards multiple times until you see settings.
  • become to settings.
  • Tap on "About" and and so hit "manufacturing plant reset"

So that'southward how you do a hard reset on your Fitbit versa via the screen.

Now, sometimes you cannot even get to your settings screen due to some error.

If that'south the case, yous tin reset in the following way:

  • Take the charging cable of your fitbit and connect your fitbit versa to it.
  • There are three buttons on the sides of your fitbit. I on the left and two on the right. Press and hold all three buttons together for around fifteen seconds until you see the fitbit logo flashing.
  • Keep holding until the fitbit logo disappears. At that point, release the push button on the bottom correct and keep holding the other two buttons.
  • After a bit, you'll sense a strong vibration, which ways the factory reset operation has been initiated in the fitbit.
  • Once the factory reset begins, it will accept some fourth dimension until the logo reappears, which indicates the device has been reset.
  • Make certain to release the bottom right button in time. Not doing so can cause the fitbit versa to merely reboot instead of doing a mill reset.

Replace if inside warranty

If every step above fails to fix the issue with the centre rate monitor of the Fitbit, and so your device might be broken.

If your device is notwithstanding inside the warranty period, you can get it replaced with a new 1.

Fitbit offers a formal warranty of one yr from the date of purchase on its products.

If it's exterior the warranty menstruum, unfortunately, there'due south goose egg much you can practise except purchase a new one.

Sometimes Fitbit offers customers a discount on the new Fitbit if their current Fitbit breaks downward and it's outside the warranty period.

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Frequently Asked Questions

Is my Fitbit reading my heart rate wrong?

A Fitbit is capable of reading your heart rate correctly, and for most people, information technology does work as advertised. Nonetheless, if you are doubtful about the readings, verify it with another Fitbit or check your pulse manually using your fingers.

If there is a difference in reading betwixt your Fitbit and what you measured, effort these steps:

  • Clean the back of your device with a cloth.
  • Make sure fitbit is resting two finger widths above the wrist bone and is not loose.
  • When exercising, tighten the fitbit a scrap more usual, ensuring that the back of the fitbit is in contact with your skin.

How accurate is the BPM on Fitbit?

During multiple tests by contained agencies, the BPM on Fitbit was within 5 beats per minute of the ECG reading, around 90% of the time. This means the BPM on Fitbit is accurate enough to be useful for most daily purposes, but not so authentic as to exist a replacement for a medical device such every bit ECG.

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Source: https://blinqblinq.com/fitbit-versa-heart-rate-monitor-not-working/